Act on Specified Commercial Transactions

Distributor Seilin & Co.
Operations Manager Yusuke Sunaga
Street address
1-13-6, Aobadai, Meguro-ku, Tokyo 153-0042
Phone number +81 (0)3-3461-2251
Email address info@hrm-eshop.com
URL http://www.hrm-eshop.com/
Secondhand dealer license number Tokyo Metropolitan Public Safety Commission No. 30329 970 2261
[1] Incidental costs for purchases in Japan
Consumption tax
Shipping: 500 yen + tax
*Free shipping on orders of 10,000 yen (tax included) or more
Cash on delivery fee: 300 yen + tax
GMO deferred payment fee: 300 yen + tax
How to order Through online order system
Payment Methods for purchases in Japan [1] Credit card (VISA, Master, JCB, AMERICAN EXPRESS, Diners Club)

[2] Cash on delivery

[3] GMO deferred payment (convenience store / bank) * If the total amount exceeds 50,000 yen + tax, GMO deferred payment cannot be used.

[4] Amazon Pay

[5] PayPay
Time​ for payment [1] Credit card
It depends on the closing date of the card company used and the contract details. Please check with each card company.

[2] Cash on delivery
Please pay when you receive the item.

[3] GMO deferred payment (convenience store / bank)
Please pay within 14 days of issuing the invoice. The payment deadline is also stated on the invoice.

[4] Amazon pay
It depends on the credit card registered on Amazon.co.jp. For details, please contact your card company.

[5] PayPay
It will be paid immediately.
Delivery time If the ordered item is in stock, it will be shipped within 3 business days.
(Please note that we do not ship on weekends, holidays and year-end holidays)
While there are exceptions depending on the region or other circumstances, items are generally delivered 1-2 days after they are shipped.
Returns and exchanges We will accept returns or exchanges as follows in the event of a defect in the item or when the wrong item is delivered.

[1]If the ordered item is defective.
Valid return or exchange period: Within 7 days after the item arrives.
Return shipping cost: borne by the company.
Return shipping cost: borne by the company

[2]When the wrong item is delivered
Valid return or exchange period: Within 7 days after the item arrives.
Return shipping cost: borne by the Company
Reshipment Fee: borne by the Company
Notes on online shopping We are aware that customers make purchases based on the images on the website and we will do our best to reproduce the images faithfully. Please note that returns based on an item not matching the images on the website will only be accepted within 7 days of the item being delivered.
Nondelivery due to long-term absence and etc.. If we are unable to contact you after an item is stored for 1 week and is returned to us by Sagawa Express, the order will be cancelled.​

■ Cost of resending a package
If a package is returned to us due to long-term absence or at a customer's convenience, the customer will be responsible for the initial shipping cost and the cost for resending the package.
Cooling off "Cooling off" is a system applied to door-to-door sales. Cooling-off is not required for e-shopping. Customers voluntarily access our online shop and therefore the cooling off system does not apply.